I've got UltraVNC for getting online access to a PC when I get a chance to look at a problem at the time it is occurring. But very often the case is a colleague calling me and telling me something like "oh and my PC has been acting up a lot lately - it's been very loud." and when I ask her to let me have a listen over the phone she says "oh - it's ok now".
Or "Could you please take a look at my PC when you're here next time, it's so loud all the time, I almost cannot hear myself think..." - and when I'm there, the PC is running quite as a churchmouse even though the user insists on doing exactly the same things as when the noise pollution problems happend.
That's why I thought about longtime logging, hoping to get some kind of correlation.
Kate
Or "Could you please take a look at my PC when you're here next time, it's so loud all the time, I almost cannot hear myself think..." - and when I'm there, the PC is running quite as a churchmouse even though the user insists on doing exactly the same things as when the noise pollution problems happend.

That's why I thought about longtime logging, hoping to get some kind of correlation.
Kate